Privacy Policy - VPN Express

Introduction

Welcome to VPN Express. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register on the service, express an interest in obtaining information about us or our products and services, or otherwise contact us. This information may include your name, email address, and payment information.

Usage Data

We automatically collect certain information when you visit, use or navigate the service. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

Connection Logs

We maintain minimal connection logs that include timestamps and bandwidth usage for operational purposes. We do not log your browsing activity, connection destinations, data content, or DNS queries.

How We Use Your Data

We use the information we collect or receive:

To facilitate account creation and login process
To send administrative information to you
To fulfill and manage your orders, payments, and subscriptions
To improve our service and optimize user experience
To respond to customer service requests and support needs
To send you marketing and promotional communications (with your consent)

Data Sharing and Disclosure

We may process or share data based on the following legal basis:

Service Providers

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Obligations

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Encryption: All data transmitted through our service is encrypted using industry-standard AES-256 encryption protocols.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You can request copies of your personal data
Right to Rectification: You can request correction of inaccurate or incomplete data
Right to Erasure: You can request deletion of your personal data
Right to Restrict Processing: You can request that we limit the processing of your data
Right to Data Portability: You can request transfer of your data to another service
Right to Object: You can object to our processing of your personal data

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

privacy@vpnexpress.com

Visit Support Center

VPN Express Inc.
123 Privacy Street
San Francisco, CA 94102
United States