How Can We Help You?

Installing VPN Express is quick and easy:

1. Download the app for your device from our Download page
2. Run the installer and follow the on-screen instructions
3. Launch VPN Express and sign in or create a free account
4. Click the connect button to start browsing securely

The entire process takes less than 2 minutes!

Yes! Our Free plan provides 5 GB of data per month with access to 10 servers. No credit card required. You can upgrade to Premium anytime for unlimited data and access to all 160+ servers worldwide.

If you're experiencing slow speeds, try these steps:

• Switch to a server closer to your physical location
• Change VPN protocol (try WireGuard for best performance)
• Check if your internet connection is stable
• Disable unnecessary background apps
• Try a different server in the same country

If issues persist, contact our 24/7 support team for assistance.

Yes! Free plan allows 1 device, Premium allows 10 simultaneous connections, and Business plan offers unlimited devices. You can install VPN Express on all your devices and they'll all be covered under one account.

You can cancel anytime from your account dashboard:

1. Log in to your VPN Express account
2. Go to Account Settings → Subscription
3. Click "Cancel Subscription"
4. Confirm cancellation

You'll retain access until the end of your current billing period. Remember our 30-day money-back guarantee!

Yes! VPN Express Premium includes dedicated streaming servers optimized for Netflix, Disney+, Hulu, HBO Max, and other streaming services. Just connect to a streaming server in your desired country to access content.

Absolutely! We have a strict zero-log policy - we don't track, collect, or share your browsing activity. Your data is encrypted with military-grade AES-256 encryption. Our privacy policy has been independently audited and verified.

The kill switch is a safety feature that automatically blocks all internet traffic if your VPN connection drops unexpectedly. This prevents your real IP address and data from being exposed. You can enable/disable it in Settings → Security.